Minding Your Own Business

Turnover's high cost Feb 97

Creating a better image for your business Mar 97

Secrets of success in business Apr 97

Build your business with better negotiating May 97

Create a competitive business Jun 97

What's my market? Follow the money for customers Aug 97

Getting new employees up to speed Sep 97

Sometimes it's ok to steal sheep Oct 97

Gender smart Reach the female consumer market Nov 97

Is the customer always right? Jan 98

Do you run your business? or does it run you? Feb 98

Consider part-time employees Apr 98

Taking it to the next level May 98

Staying alive on the road Jun-Jul 98

Improve your job security with 12 rules Aug 98

Keep customers returning by saving them time Sep 98

Market your business with technology Oct 98

A quick look into my crystal ball Jan 99

Are you listening? Here are some tips: Feb 99

Are you serving your customers or are you really satisfying them? Mar 99

Collection strategies: speeding up slow-paying customers Apr 99

Don't overlook this by-product of your actions Jun 99

Missing the mark(et): some history lessons Aug 99

How not to be upside down in life Sept 99

Is your dedication really an addiction? Oct 99

Eight ways to steal from yourself Nov 99

Hiring quality: the seven-step plan Jan 00

Numbers can't replace customers Feb 00

Finding the right price: a strategy Mar 00

Word-of-mouth: it's cheap, but not free Apr 00

Seven steps to success and self-confidence Jun 00

Common sense vs. business nonsense Sept 00

Having more fun and getting more done Sept 00

Those annual reports can yield some secrets Oct 00

Do you want to be a millionare? Read this. Nov 00

Seven surefire ways to ruin your business Jan 01

It’s never too late to change for the better Feb 01

Sharpening your competitive edge Mar 01

Think outside the box, but ... April 01

How to grow a successful business May 01

wave

Have a plan when you add family to business

Ease Family into your business

Putting first things first
by Mike Henning

Strategize for tax season

Conflicts? Form your own family business council

Tips on selling your business outside the family

Team leadership - is it feasible in your company?

Don't hide family wealth from children

Succession and transfer tips

Conflict isn't necessarily bad; it can keep a family together

Capitalize on assets to face competition

Are partners bad for business?
by Mike Henning

Reward your key employees
by Mike Henning

Family Limited Partnership The family's financial alternative
by Tony Cannata

All pilots gotta land: Time to consider estate planning
by Steve Abercrombie

Mother's business absence
by Mike Henning

Saving for the senior generation's future
by Mike Henning

How to build an effective compensation package
by Mike Henning

Someday mom may run the business
by Mike Henning

Lessons from sales of the HoJo chain
by Mike Henning

Successors have big shoes to fill
by Edwin Hoover

Increase income, minimize taxes and help others
by Edwin Hoover

Oh, to be heard and understood
by Edwin Hoover

Just in case something happens Apr 99
by Edwin Hoover

Trusts: the box vs. the bag May 99
by Edwin Hoover

Is your life insurance tax free? Jun-Jul 99

Family Partnerships can work Aug 99

Succession, transfer tips for privately owned businesses
Sep 99

How to plan your estate without insurance Oct 99
by Mike Henning

Discuss your core family values and purpose Nov 99
by Mike Henning

No problem is more lethal than succession Feb 00
by Mike Henning

Manage the turbulence in your family business Mar 00
by Mike Henning

Learning to deal with difficult people 6/00
By Eileen Brownell

Use change to your advantage 9/00

What to do when your family’s the boss 10/00

Tips for becoming a 21st Century leader 11/00

12 steps for handing down the family business 2/01

Accountability is tough in the family business Mar 01

Wave of the Future May 01

Trade Tips
By Doug Dartnell

Storage ideas and rental learning

Buying groups, employee training and storage

Phone bills, bar codes and color

Customer ideas & concrete floors

Convention ideas and the Web

Value vs. profit, rental careers

Dock heights, training, promotion and messages

Maintenance and card racks

Signage and depreciation

Tax credits and a floor finish

Heating options and Web info

Measuring and concrete ideas

Computer speed and store smells

Displays and donation ideas

O-rings, screen savers, shelving

Loans, linens and 'Charlie'

Trailer brakes and client satisfaction

Picture, cables, illness and cutters

A second life for tables, cloths, paper and caps

Tips for around your rental store

Smile and make a positive first impression

Positive planning,training and a software review

Communication and competing with the big boys

A few ideas from the Eastern Fall Conference

Cotton candy cleaning and crystal repair

A hodgepodge of rental advice

Customer service: the four E's and the millennium

The ins and outs of deliveries

Rental tips and tricks Aug 99

Get more productivity from your employees Sep 99

Rentals in France; party consolidation Oct 99

'Rent-A-Husband'; hire attitude first Nov 99

Money card options and color-coding equipment 1/00

Tent pole and recycling ideas 2/00

Performance reviews and overhead doors 3/00

Marketing is a war for our customers' minds 6/00

Thunder, lightning and insurance protection 9/00

Membership benefits; e-mail and Web site tips 10/00

Surge brakes issues 11/00

‘Just in time’ employees and Internet marketing Jan 01

Your image affects the entire industry Feb 01

What’s your store like? Mar 01

Look around your store April 01

Look, but do touch  May 01

Party Perfect
by Keith Klarin

Show proves that Halloween is hot

Can the independent party business survive?

A.R.A. convention attendees experienced the excitement!

What are you gonna do when you go home?

What about deposits?

Orlando magic

Western fall conference scores with party people

The telephone just rings and rings and rings

Cooperating with your competitor

More solutions for your showroom

Rotting teeth are a hit at the Halloween show

Showroom solutions

The saints marched great!

Why a newsletter?

New Orleans - what to look for

Winter tent rentals - what a market!

First-ever Western Conference is a winner in Salt Lake

The art of pricing

http://www.waste.of.money.com/

Tents and commercial washing machines

We'll never shake the discounters

A different way to promote

10 simple ways to build goodwill in your party rental business

A.R.A. fall conferences focus on marketing

A look at lots of new stuff

The always aggravating deposits

'99 convention a hit for vendors and members

Innovative strategies for storage May 99

New Millennium movies,wrestling dominate show Jun 99

Can the party rental industry be consolidated? Aug 99

The essentials for working with professionals, part 3 Nov 99

Are you as good as you think you are? Feb 00

A great convention in a booming economy Apr 00

E-commerce is a must for event rental stores Sept 00

Contracts- the heart of a rental transaction  Sept 00

The A.R.A.’s Peck’s bad boy 10/00

Progress in Portland 11/00

In the wake of a good year Jan01

Star suppliers of 2000 Feb 01

PartyCAD revisited  Mar 01

Great ways to promote April 01

A ‘frightening’ show  May 01

Competitive Management

Get it out front

You can grow your success inch by inch

Design your store for success

Turns is the name of the rental game

Don't ride into the 21st century stuck with a nag from the '40s

Five powerful display tools

'Customer convenience' - not just a catchy buzzword but real competitive clout

Do you know where that buried utility really is?

Klarin responds to a frustrated consumer's rental questions 1/00

Managing by Computer

'Inventory' is time, not just equipment

All that juicy fruit in your system is easy to pluck

Let information lead the way to profits

Real 'marketing' starts upstream from advertising

Computers and the future of the rental industry

Doomsday for the independent operator? NO!

Keep your computer investment up to par

Your computer is a lot smarter than you think

Fasten your seat belt - it could be a bumpy ride

Unleash your system with training

5 reasons not to buy a computer

Just another day in the rental biz

What evolutions in hardware mean to you
by Bill Veneris

Computer points out those missed opportunities
by Kalki Joisher

Your computer: your partner in customer service
by Bill Veneris

An inside look at the rental computer decision
by Jack Shea

"Hello, this is Cyberspace Rentals ... How can I help you"
by Steve Kohn

Excuse me, can you direct me to the Internet?
by Steve Kohn

An inside look at the rental computer decision
by Jack Shea

The rental industry is especially fertile ground for gains in productivity
by Jack Shea

The computer is a great tool, but it can never replace the human touch
by Steve Kohn

You can look inside your customer's head with your computer - it's called 'customer management'

A basic kick-in-the-pants for those who have yet to love the computer 4/99

Let's start with a clean sheet of paper and build the ideal system 5/99
by Steve Kohn

Sell? Or sit tight? Your computer is your best ally in deciding what to do 6/99
by Steve Kohn

Tame that computer and it will carry your message everywhere 8/99
by Steve Kohn

Think of your computer as a coach that can pass on all that you've learned 9/99
by Bill Veneris

Information-intense rentals reap productivity benefits beyond the norm 10/99

Joe depends on inventory control cradle-to-grave - for a long, productive life 2/00
By Jack Shea

Think local, act global - the world of e-commerce
By Steve Kohn

Are you getting the most out of your software? Look over this checklist
By John V. Butler

Managing by Computer Aug-00 8/00
By Steve Kohn

Do you have software that knows tent, party rentals? 8/00
BY GRETCHEN POTTER

Computers help make the good times roll 8/00
BY JACK SHEA

Analyzing your inventory purchases step by step Sept 00

Need it? Well, how about renting it on the Internet? Sept 00

Manage your assets via the Internet Oct 00

No. 1 of all your options for boosting the bottom line 11/00

Are you ready to take the plunge into e-commerce? These vendors can help Jan 01

Every rental company will have to grapple with how to integrate e-commerce Feb 01

Customer loyalty = profit  Mar 01

E-training! April 01