Archives
By CHARLES NEFFLE
A.R.A. President
All Occasions Event Rental, Cincinnati
There's no turning back - in the rental industry, the only way to be facing is forward 3/00

Working smarter is the best basis for a successful action plan 3/99
We simply can't afford not to be efficient, savvy and safe in our workplace 4/99
Let's value our suppliers - and understand the terms of a good relationship 5/99
Customer training is time well-spent everybody wins when you do it right 6-7/99
The large and the small all become larger when they team up with A.R.A. 8/99
Vive la difference! Rental is BIG in France - and worth a very close look 10/99
Barcoding is a technology whose time has come - but not to rental industry 11/99
As the industry polarizes, the big guys get bigger and the small guys get smarter 1/00
There's no turning back - in the rental industry, the only way to be facing is forward 2/00

A year of steady progress continues with MBA startup
It takes all of us to build support for legislative positions
Plenty of financing avenues open, but do your homework
Jay wants your input on A.R.A. needs, services
A tool guy stops to take a close look at party
Long-range plan helps the A.R.A. shape its agendaOpportunities are everywhere - you just have to go after them
Customer service is an attitude that you convey to the customer