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The cost of adding
new employees continues to grow. If you include the direct cost of hiring and the loss of
efficiency while a new hire gets up to speed, you may find you are spending several
thousand dollars per employee.
In today's
hyper-competitive marketplace, where every profit dollar is important, finding and keeping
good employees is more critical than ever. We've discussed finding good people in previous
columns, so we'll keep this one focused on getting new employees up to speed quickly.
Here are some tips
for getting new employees started off on the right foot. You should include these basic
elements in your indoctrination plan. They will help new employees develop a positive
attitude about your company, have more enthusiasm and become productive quickly.
It is important to
give new employees assurance and put them at ease. It is also important to reinforce the
benefits of working for you and your company.
An employee checklist
can cover many of the areas you wish to discuss on the first day and during the first
week. You should include introductions, company history and goals, location of necessary
facilities, company policies and rules and who to call in case of emergencies.
This orientation
process should include a summary of company benefits, pay periods, hours, breaks and
safety information. Give the new employee plenty of time for questions.
There is a fine line
here. You don't want to bore your quick learners either. With a little practice, you'll
learn how to add responsibilities while giving the guidance necessary to keep everyone
comfortable, yet challenged.
Correction,
discipline and criticism require the opposite approach. You must correct and discipline in
a positive manner, but only in private.
These techniques are
working for thousands of successful companies. With a little thought and practice they can
work for you as well.